National 9/11 Memorial & Museum: Tickets and Info
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Instant confirmation
Flexible Cancellation
Good to Know Before Purchasing Tickets to the 9/11 Memorial & Museum
The Memorial is open daily from 8 a.m. to 8 p.m., while the Museum operates from Wednesday to Monday, 9 a.m. to 7 p.m., with last entry at 5:30 p.m.
Pre-purchasing tickets is recommended to streamline the entry process and help regulate visitor numbers.
Be ready for a deeply moving experience as the Museum presents intense exhibits and personal stories from the events of September 11, 2001, which may be emotionally overwhelming.
There is no age restriction, but the content is not recommended for children under 10 due to its serious and somber nature.
The site is fully accessible with various tools available including audio guides, sighted guides, sign language tours, and more to accommodate guests with disabilities.
Service animals are welcome, but other pets are not permitted.
Given the reflective atmosphere, all guests are expected to maintain decorum and respect throughout their visit.
Guests with young children can bring strollers into the premises.
9/11 Memorial & Museum – Which Ticket Should I Buy?
If you are looking for a straightforward visit
We recommend: 9/11 Memorial & Museum: Entry Ticket
Access to the 9/11 Museum and Memorial with self-guided exploration
Stand by the reflecting pools, North America’s largest manmade waterfalls
Visit “In Memoriam,” an exhibition honoring the victims
If you are looking for a guided visit of the 9/11 Memorial
We recommend: Ground Zero All-Access Guided Tour + 9/11 Museum
Skip-the-line access to the 9/11 Memorial and Museum
Guided tour of Ground Zero landmarks with historical insights
Personal stories from a local New Yorker guide
If you are ready to combine history with breathtaking views
We recommend: Ground Zero All-Access Guided Tour + One World Observatory
Tour Ground Zero with an expert guide
Reflect at the iconic 9/11 Memorial pools
Take a 60-minute cruise to see the Statue of Liberty and Ellis Island
If you want to see much more of New York
We recommend: New York Sightseeing Flex Pass
Access 100+ NYC attractions, including the Empire State Building and Statue of Liberty
Visit 2-10 attractions within 30 days with flexible options
Save up to 50% vs. individual tickets
Before you go to the 9/11 Memorial & Museum
- Timings
- Directions
- Onsite
- Good to know
Opening times
Memorial Hours:
The 9/11 Memorial is accessible every day from 8:00 AM to 8:00 PM.
Museum Hours:
The 9/11 Museum is open to visitors from Wednesday through Monday, starting at 9:00 AM and closing at 7:00 PM, with the last entry allowed at 5:30 PM.
*Note that the Museum remains closed on Tuesdays except for specific dates mentioned.
Recommended Duration:
Between 2 and 3 hours
The 9/11 Memorial & Museum is located on 180 Greenwich St, New York, NY 10007, United States. Here is how you can get there:
Subway: Take the E to World Trade Center or the 1 to WTC/Cortlandt. Other lines (A, C, J, Z, 4, 5, 2, 3) stop at Fulton Street, a short walk away.
Bus: The M20 and M55 stop near Liberty Street.
PATH Train: Direct service from New Jersey to World Trade Center station.
Car: Park nearby, e.g., Battery Parking Garage, and walk.
On Foot: Easily accessible from Lower Manhattan landmarks like the Financial District and Battery Park.
Restrooms
There are accessible restrooms available to the public throughout the premises, ensuring convenience for all visitors.
Seating Areas
Multiple seating options are provided across the site, allowing for rest and reflection as visitors explore the museum and memorial.
Coat Check
A coat check service is available where visitors can store bags, coats, and other personal items securely during their visit.
Wi-Fi Access
Complimentary Wi-Fi is offered throughout the museum.
Café and Refreshments
The museum features a café where visitors can purchase food and beverages.
Museum Store
Visitors can purchase memorabilia, books, and apparel from the museum store.
Security Screening
Similar to airport security, be prepared for thorough checks of your belongings before entering the museum.
Emotionally Charged Exhibits
The museum contains deeply impactful and moving exhibits, so be emotionally prepared for the visit.
Audio Tours Available
Audio guides are there to enhance your visit, available for download to your personal device, providing detailed commentary and stories associated with the exhibits.
Guided Tours
For a more enriched experience, consider taking a guided tour to understand the detailed stories and architecture of the site.
Photography Etiquette
Photography is permitted on the grounds and inside the museum, but be respectful and avoid flash photography indoors.
Accessibility
The site is fully accessible, with wheelchairs available at no charge and numerous accessibility options like elevators and ramps throughout.
9/11 Memorial & Museum: Highlights in Pictures
